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Neck Pain Treatment in Jacksonville, FL

Neck Pain Care at a Jacksonville Injury Clinic

Neck pain can come from a car crash, a work injury or everyday strain, and the right care depends on where the pain comes from. At East Coast Injury Clinic, neck pain is evaluated by an injury team: medical doctors (MDs) and advanced practice registered nurses (APRNs), chiropractic neurologists (chiropractors with post-graduate training in neurology), physical therapists and in-house nerve testing, all working from one shared record.

That matters when neck pain comes with headaches, arm numbness, dizziness or an open insurance claim. Instead of sending you to separate offices, we coordinate your exam, testing, treatment and documentation in one place, at our Southside clinic on Deerwood Park Blvd or our North Jacksonville clinic on N Main St. Call (904) 513-3954 to schedule. Same-day appointments may be available for acute pain.

Neck Pain at a Glance

  • The cervical spine is made of seven vertebrae, C1 to C7, separated by intervertebral discs and linked by small facet joints.
  • Cervical radiculopathy is irritation of a nerve root in the neck that can cause pain, numbness, tingling or weakness in the arm.
  • Clinical guidelines for common neck pain support exercise, manual therapy and education.
  • Many people with neck pain do not need imaging. Your provider orders it when your exam calls for it.
  • After a car crash, Florida PIP requires initial treatment to begin within 14 days of the accident (Fla. Stat. 627.736).

Chiropractic and Physical Therapy in Jacksonville, FL

East Coast Injury Clinic is a chiropractic and injury clinic in Jacksonville, FL, providing chiropractic care and injury treatment. From auto accident injuries and spinal misalignments to chronic pain and neurological rehabilitation, our team delivers compassionate, personalized care. Our Jacksonville team is here to guide you every step of the way as you work toward relief and better mobility.

Clinician using a handheld therapy device on a patient's shoulder

What Causes Neck Pain?

The neck supports the weight of the head while it turns, tilts and nods thousands of times a day. Pain can start in the muscles and ligaments, the facet joints, the discs or the nerve roots that exit the spine and travel into the shoulders and arms. Conditions we commonly evaluate include:

  • Muscle strain and ligament sprain, including whiplash after a crash
  • Facet joint irritation, which often causes one-sided neck pain that is worse when you turn or tilt your head
  • Herniated or bulging discs, which can press on a nerve root. In the neck, the C5-C6 and C6-C7 levels are frequently involved.
  • Cervical radiculopathy (pinched nerve), with pain, numbness or weakness that travels into the arm or hand
  • Degenerative changes such as cervical spondylosis (wear-related changes in the discs and joints) and spinal stenosis
  • Cervicogenic headache, head pain referred from the upper neck
  • Jaw (TMJ) problems that add to neck and face pain

Crash, Work and Everyday Causes

Neck Pain Symptoms

  • Pain or stiffness in the neck, and trouble turning your head
  • Muscle spasms or tight bands in the neck and upper shoulders
  • Headaches that start at the base of the skull
  • Pain, numbness or tingling that travels into the shoulder blade, arm or hand
  • Weakness in the arm or grip
  • Pain that is worse with certain postures, such as looking down or driving

When Neck Pain Needs Emergency Care

Call 911 or go to the ER if neck pain comes with any of the following:

  • Neck pain after a high-speed crash or major trauma, especially with pain directly over the spine
  • New weakness or numbness in the arms or legs, clumsy hands, trouble walking or balance problems, which can be signs of spinal cord compression (cervical myelopathy)
  • Loss of bladder or bowel control
  • A sudden, severe headache or neck pain with dizziness, double vision, trouble speaking or swallowing, facial drooping or sudden falls. These can be signs of cervical artery dissection or a stroke.
  • A high fever and a stiff neck, especially with a headache or rash
  • Neck, jaw or arm pain with chest pain or shortness of breath

Don’t wait for a clinic appointment if you have any of these.

Also tell your provider about unexplained weight loss, a history of cancer, osteoporosis or neck pain that wakes you at night. These do not always mean something serious, but they change how your neck pain should be evaluated.

How We Evaluate Neck Pain

  1. History and exam. An MD, APRN or chiropractic neurologist asks how the pain started, what makes it better or worse, and how it affects work and sleep. The exam checks posture, neck motion, tenderness, strength, reflexes and sensation, and screens for red flags.
  2. Imaging when it is needed. X-rays or an MRI are ordered when your history or exam points to them, such as after significant trauma or with progressive nerve symptoms. We do not have MRI on site. We refer you to an imaging center and review the results with you.
  3. Nerve testing. An EMG (electromyography) test measures electrical activity in muscles, and a nerve conduction study (NCV) measures how well signals travel along a nerve. These tests can help tell cervical radiculopathy apart from a nerve problem in the arm, such as carpal tunnel syndrome.
  4. A neurological assessment when symptoms include dizziness, headaches or balance changes.

Neck Pain Treatment Options

Your plan depends on the cause, your exam findings and your goals. It may include:

  • Education and activity advice. Understanding what is causing the pain, which movements are safe and how to adjust work and sleep for now.
  • Chiropractic care. Our chiropractors may use spinal manipulation or mobilization, including the Diversified technique or the low-force Activator Method. Your chiropractor explains the benefits and risks of neck adjustments, including the rare risk of an artery injury, and uses low-force options when they fit better.
  • Physical therapy and therapeutic exercise. Deep neck flexor and upper back strengthening, shoulder blade control, range-of-motion work and a home program you can keep up.
  • Soft-tissue treatment. Myofascial release and stretching may help relieve muscle tension as part of your plan.
  • Ergonomic and posture coaching for desk work, driving and phone use.
  • Interventional pain management. If pain continues despite conservative care, a visiting interventional pain physician may evaluate you for procedures such as cervical epidural steroid injections, facet joint injections or radiofrequency ablation.

These treatments are designed to reduce pain and restore function. Many patients report steady progress, and individual results vary.

What Neck Pain Recovery Can Look Like

Care usually moves in phases: calm the pain and protect your sleep, restore neck motion, then build strength and endurance for the things you need to do, whether that is a shift at work, a long drive on I-95 or lifting your child. Your provider re-examines you at set points and uses measures such as the Neck Disability Index (NDI) and pain scales to track progress.

An honest note: recovery takes time and is different for everyone. Some neck pain settles in weeks, and some, especially with nerve involvement or degenerative changes, takes longer or comes back. If your exam points to a problem outside our scope, such as progressive weakness that may need a spine surgeon, we refer you.

Everyday Habits That May Help

  • Use a pillow that keeps your neck level with your spine when you sleep on your back or side, and avoid sleeping on your stomach.
  • Raise your screen to eye level and take short movement breaks during desk work.
  • Hold your phone higher instead of looking down for long periods.
  • Set your car headrest so its center is level with the back of your head.
  • Keep up the home exercises from your plan once the pain eases.

Neck Pain After a Car Accident

Florida PIP pays 80% of reasonable charges for medically necessary care if initial treatment begins within 14 days of the accident. Medical benefits can go up to the $10,000 PIP limit, once a medical doctor, osteopathic physician, PA or APRN makes an Emergency Medical Condition (EMC) determination. A chiropractor cannot make that finding. Without an EMC, PIP medical benefits are limited to $2,500. PIP does not pay for massage therapy. For legal questions, talk to an attorney of your choice.

East Coast Injury Clinic building and entrance

Your First Neck Pain Visit in Jacksonville

Call (904) 513-3954. Our front desk asks how the pain started, verifies your coverage and schedules you with the right provider. At your first visit, you can expect:

  • A history and exam of your neck, shoulders and arms
  • Testing or an imaging referral if your exam calls for it
  • A written treatment plan with goals and scheduled re-exams
  • Clear answers about coverage before treatment starts

What to bring: a photo ID, your insurance or claim information, any crash report or workers’ compensation claim number, prior imaging reports, a list of your medications and your attorney’s contact information if you have one.

How Neck Pain Care Is Paid For

Injury-related neck pain is usually covered through auto insurance PIP, an attorney’s Letter of Protection, state workers’ compensation, or federal workers’ compensation (OWCP or Longshore). See the payment question in the FAQ below for details.

Two Jacksonville Locations

Both clinics are in Jacksonville, Duval County.

  • Southside / Deerwood: 10550 Deerwood Park Blvd, Suite 609, Jacksonville, FL 32256. Off J. Turner Butler Blvd (JTB) between I-295 and Southside Blvd, near St. Johns Town Center. Convenient for Southside, Deerwood, Baymeadows, Arlington, Mandarin, San Jose and the Beaches. Monday to Friday, 9 AM to 6 PM.
  • North Jacksonville: 13453 N Main St, Suite 302, Jacksonville, FL 32218. On N Main St north of I-295, convenient for Northside, Oceanway and the airport area. Monday to Friday, 9 AM to 6 PM.

One phone number reaches both clinics: (904) 513-3954. Both clinics offer the same services, and our front desk will help you choose a location. You can also request an appointment online.

Related care: whiplash, headaches, pinched nerve, herniated disc, back pain and car accident injury clinic. Meet our care team.

5/5

Our Satisfied Customers

Roke S.
Roke S.★★★★★
Heather and Ariyana are always welcoming! The staff is unbelievable sweet and thoughtful. Very considerate of everyone and their time. Never ever feels like a gimmick. I truly wish this company could be my family doctor as well! Nothing like healing in the right place, the right time with the right people.
Preeti S.
Preeti S.★★★★★
The sessions are excellent, with a highly skilled and friendly staff. The physical exercise staff, massage, and chiropractic sessions are all great. When I first arrived, I had limited mobility, but thanks to their effective treatments, I already feel a significant improvement in my healing process. I am extremely grateful to each and every one of you.
Elsa L.
Elsa L.★★★★★
This place is amazing! The staff is super friendly. The physical therapists are kind and understanding and helped me heal. The doctors listened to all my concerns! I would highly recommend to anyone who wants to feel better! Bianca is hands down the BEST manual therapist and Bradley was often my PT and is very knowledgeable.
Levi V.
Levi V.★★★★★
The whole staff is AWESOME. Every visit is a 1:1 physical therapy session. The whole staff is professional, knowledgeable and pleasant. They truly listen and care for their patients. I feel like my treatment is in great hands. The organizational culture in this office is superb. Everyone is always happy and get along with each other. Most importantly, they show sincere appreciation and care for every single patient. The office manager is the BEST as well.
Jared G.
Jared G.★★★★★
Absolutely love love love this place. I’ve done treatment here twice now after two car accidents within a year. Dr.V and her team are so sweet, super caring and will absolutely help you with whatever. Bianca is the most sweetest person I’ve ever met in my life, I enjoy all the conversations I get to have with her doing our Manual sessions.
Medical E.
Medical E.★★★★★
I cannot express how helpful this amazing business is! Tried out their Shockwave therapy and I will forever sing its praises. It was immediate relief! The staff is so very kind and knowledgeable the second you walk in the door! Ms Connie was the best person with such a gentle touch for the Shockwave. She explains as she goes and continues to ask if it is feeling okay. Cannot recommend enough! Reach out to them, you will not regret it! ~ Linda G.

Frequently Asked Questions

How long does neck pain last?

It depends on the cause. Neck pain from a simple muscle strain often eases over days to weeks, while pain from a disc, a pinched nerve or a whiplash injury can take longer. Your provider re-examines you on a schedule and adjusts your plan. We cannot promise a specific timeline.

When should I worry about neck pain?

Get emergency care for neck pain after major trauma, new weakness or numbness in the arms or legs, clumsy hands or trouble walking, loss of bladder or bowel control, fever with a stiff neck, or a sudden severe headache with dizziness, double vision or trouble speaking. See a provider soon if pain lasts more than a few weeks, travels into the arm or keeps you from sleeping.

What treatments help neck pain?

For common neck pain, clinical guidelines support exercise, manual therapy such as spinal manipulation or mobilization, and education. Some patients also benefit from nerve testing, an imaging referral or an interventional pain evaluation. The right mix depends on your exam.

Can a chiropractor help with neck pain?

Chiropractic care may help reduce neck pain and improve motion for many people once red flags have been ruled out, and individual results vary. At our clinic, chiropractic care is combined with medical evaluation, physical therapy and exercise, and your chiropractor explains the benefits and risks of neck adjustments before treatment.

Should I see a chiropractor or a physical therapist for neck pain?

You may not have to choose. Chiropractors and physical therapists both treat neck pain, with different tools. At East Coast Injury Clinic, they work on the same team and from the same record, so your plan can include spinal manipulation, therapeutic exercise or both.

What does a pinched nerve in the neck feel like?

A pinched nerve in the neck (cervical radiculopathy) often causes sharp or burning pain that travels from the neck into the shoulder blade, arm or hand, sometimes with numbness, tingling or weakness. An EMG and nerve conduction study can help confirm which nerve is involved.

Do I need an MRI for neck pain?

Many people with neck pain do not need an MRI. It is usually ordered for significant trauma, progressive weakness or numbness, suspected spinal cord compression, or pain that does not improve with care. We do not have MRI on site. When you need one, we refer you and review the results with you.

How should I sleep with neck pain?

Many people are more comfortable sleeping on their back or side with a pillow that keeps the neck level with the rest of the spine. Stomach sleeping twists the neck and often makes pain worse. Your provider can suggest positions based on your exam.

Can neck pain cause headaches?

Yes. A cervicogenic headache is head pain referred from the upper neck. It is often one-sided, starts at the back of the head and gets worse with neck movement or long periods in one position. Neck-focused care may help this type of headache.

What should I do if my neck hurts after a car accident?

Check for emergency signs first. Then get evaluated, because Florida PIP requires initial treatment to begin within 14 days of the accident. At our clinic, MDs and APRNs can determine whether you had an Emergency Medical Condition for PIP, which a chiropractor cannot do.

How is my neck pain care paid for?

Most injury care at East Coast Injury Clinic is covered through one of four paths: auto insurance PIP after a car accident, a personal injury attorney’s Letter of Protection, state workers’ compensation for a work injury, or federal workers’ compensation (OWCP or Longshore) if you are a federal or maritime employee. We also see patients under Medicare, Tricare, VA Community Care, and a limited number of private plans. Our front desk verifies coverage before your first visit and explains exactly what is and is not covered for your specific case, so there are no surprises. Call 904-513-3954 or visit eastcoastinjury.com to start.

Where can I get neck pain treatment in Jacksonville?

East Coast Injury Clinic has two Jacksonville locations: Southside at 10550 Deerwood Park Blvd, Suite 609, Jacksonville, FL 32256, off J. Turner Butler Blvd near I-295, and North Jacksonville at 13453 N Main St, Suite 302, Jacksonville, FL 32218. Call (904) 513-3954 for either clinic.

The information provided on this page is for general educational purposes only and is not intended as medical advice. It does not constitute a diagnosis, treatment recommendation, or substitute for consultation with a qualified healthcare provider. Individual results vary. East Coast Injury Clinic’s services may not be appropriate for every condition or patient. Please consult a licensed healthcare professional to determine whether these services are right for your specific situation. Information provided about insurance, PIP, workers’ compensation, OWCP, or Longshore coverage is general and is not legal advice. For legal questions related to a claim, consult a licensed attorney.

East Coast Injury Clinic | 10550 Deerwood Park Blvd, Suite 609, Jacksonville, FL 32256 | 13453 N Main St, Suite 302, Jacksonville, FL 32218 | 904-513-3954 | eastcoastinjury.com

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