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Shoulder Pain and Rotator Cuff Injury Care in Jacksonville

The shoulder has a very wide range of motion, and that range comes at a price. (We explain why in our post on the most unstable joint in the body.) It depends on a small group of muscles and tendons, the rotator cuff, to stay centered and stable. When those tissues are strained, pinched or torn, everyday things like reaching into a cabinet, putting on a seat belt or sleeping on your side can hurt.

At East Coast Injury Clinic, shoulder pain usually comes to us after an injury: a car crash, a lift at work, a fall or a sport. Our team combines chiropractic physicians, physical therapists and medical providers, so we can examine the shoulder and the neck together, start conservative care, and refer you for imaging or to an orthopedic surgeon when that is the better path.

Common causes of shoulder pain we evaluate

Rotator cuff strain, tendinopathy or tear

The rotator cuff is four muscles and their tendons. A strain or tendinopathy (irritated, overloaded tendon) may cause an ache on the outside of the shoulder, pain when lifting the arm, and pain at night. A tear can be partial, where the tendon is frayed but still attached, or full-thickness, where it has a hole or has pulled away from the bone. Tears can follow a single injury or develop gradually, and they become more common with age.

Signs that may point to a tear include weakness lifting the arm, pain when lowering it, and trouble sleeping on that side. A sudden loss of strength after a fall or pull deserves a prompt evaluation.

Shoulder impingement

Impingement, often called subacromial pain, happens when the rotator cuff tendons or the bursa above them get irritated as the arm lifts. It often hurts in a band of motion, roughly between shoulder height and overhead, and is common in people who work or train with their arms overhead.

Frozen shoulder

Frozen shoulder (adhesive capsulitis) is a thickening and tightening of the joint capsule. The hallmark is stiffness in every direction, not only pain. It tends to move through phases, from painful to stiff to gradually thawing, and it can take many months to resolve.

AC joint sprain

The acromioclavicular (AC) joint sits on top of the shoulder where the collarbone meets the shoulder blade. A fall onto the point of the shoulder, or a hard hit in sports, can sprain or separate it. You may notice pain right on top of the shoulder and sometimes a visible bump.

Shoulder injuries after a car crash

In a collision, the shoulder can be strained by the seat belt, by bracing against the steering wheel, or by hitting the door in a side impact. Shoulder pain after a crash also sometimes comes from the neck. Whiplash and irritated neck nerves can refer pain into the shoulder blade and upper arm, so we check the neck as part of every shoulder exam after a crash.

How we evaluate your shoulder

A clear diagnosis comes first. A typical evaluation includes:

  • History: how and when the pain started, what makes it worse, and how it affects work, sleep and driving.
  • Movement and strength testing: active and passive range of motion, rotator cuff strength, and specific shoulder tests that help separate a cuff problem from impingement, instability or the AC joint.
  • Neck and nerve screen: reflexes, sensation and strength in the arm, to see whether the pain is coming from the neck. If nerve involvement is suspected, EMG and nerve conduction testing (electrodiagnostics) is available in our clinic.
  • Imaging when it is needed: we refer for X-ray, MRI or ultrasound when the exam suggests a tear, fracture, dislocation or another problem that imaging can clarify, or when you are not improving as expected.

Treatment options at East Coast Injury Clinic

Your plan depends on the diagnosis. Options may include:

  • Chiropractic care, including extremity adjustments. Our chiropractic physicians may use gentle chiropractic adjustments of the shoulder and nearby joints, along with the upper back and neck when they are involved. Some patients report less pain and easier movement, and this care is often combined with exercise.
  • Physical therapy. Our physical therapists build a program to restore motion and strength, with a focus on the rotator cuff and the muscles that control the shoulder blade. For most rotator cuff, impingement and frozen shoulder problems, physical therapy is usually the center of the plan.
  • Shockwave therapy (cash-pay). We use Storz Medical focused and radial shockwave devices. Research support is strongest for calcific rotator cuff tendinopathy, where calcium deposits form in the tendon. Shockwave is a cash-pay service and is not billed to PIP or health insurance. It isn’t appropriate for everyone, including people who are pregnant, have certain bleeding disorders, or have an infection or tumor in the treatment area, and it is not applied over the lung fields.
  • EMTT (cash-pay). Storz EMTT uses a pulsed magnetic field rather than sound waves, and Storz Medical lists rotator cuff tendinopathy among its areas of use. The research is early, and it is used alongside physical therapy, not instead of it.
  • Medical evaluation. Our medical providers can evaluate the injury, manage medication when appropriate, and document work status and restrictions for workers’ compensation claims.
  • Referral. If a full-thickness tear, recurrent dislocation, fracture or another surgical problem is suspected, or if conservative care is not working, we refer you to an orthopedic specialist.

Not every shoulder problem is one we should treat. Some tears, dislocations and fractures need a surgeon, and we will say so. Even when conservative care is the right choice, rotator cuff and frozen shoulder problems often take several months to settle, and individual results vary.

When shoulder pain needs emergency care

Call 911 or go to the nearest emergency room if:

  • shoulder, arm or jaw pain comes with chest pressure, shortness of breath, sweating or nausea, because these can be signs of a heart attack
  • your arm or shoulder looks deformed or you cannot move it after a fall or crash, which may mean a dislocation or fracture
  • you have sudden weakness or numbness in the arm with facial drooping or trouble speaking, which may be signs of a stroke

Don’t wait for a clinic appointment for any of these.

See a medical provider promptly if:

  • the shoulder is hot, red and swollen, especially with a fever
  • you suddenly cannot lift your arm after an injury
  • you have new numbness, tingling or weakness in the arm or hand
  • shoulder pain comes with belly pain or trouble breathing, which may come from an organ rather than the shoulder

Paying for shoulder care

How your care is paid for depends on how you were hurt:

  • Car crash: Florida PIP may cover medically necessary care if initial care started within 14 days of the crash (how Florida PIP and the 14-day rule work). PIP pays 80% of reasonable charges, and medical benefits can go up to the $10,000 PIP limit, once a medical doctor, osteopathic physician, PA or APRN makes an Emergency Medical Condition determination. Florida PIP does not pay for massage therapy.
  • Work injury: Florida workers’ compensation requires the carrier to authorize your care, and chiropractic care has visit limits.
  • Federal or maritime work injury: under both FECA (OWCP) and Longshore, chiropractic coverage is limited to spinal manipulation, so shoulder care in those claims is handled by our medical doctors and physical therapists.
  • Shockwave: cash-pay in every case.

Frequently Asked Questions

Can a chiropractor help with shoulder pain?

A chiropractor may help some types of shoulder pain, especially when joint stiffness or the neck and upper back are involved. Our chiropractic physicians use extremity adjustments along with exercise, and they work alongside our physical therapists. Tears and instability usually need physical therapy and sometimes a surgeon.

How do I know if I tore my rotator cuff?

You can’t know for sure without an exam, and sometimes imaging. Signs that may point to a tear include weakness lifting the arm, pain when lowering it, pain at night, and a sudden loss of strength after an injury. An evaluation can tell whether imaging or a referral is needed.

What is shoulder impingement?

Impingement means the rotator cuff tendons or the bursa above them get irritated as you lift your arm. It usually hurts in a middle range of motion, around shoulder height to overhead. It often responds to physical therapy that restores shoulder and shoulder-blade control.

What is frozen shoulder, and how long does it last?

Frozen shoulder, or adhesive capsulitis, is a tightening of the joint capsule that causes pain and stiffness in every direction. It usually moves through painful, stiff and thawing phases. Recovery often takes many months, and physical therapy may help you keep and regain motion along the way.

Why does my shoulder hurt after a car accident?

The shoulder can be strained by the seat belt, by bracing against the steering wheel, or by an impact with the door. Pain can also be referred from an injured neck. Because symptoms sometimes show up a day or more later, it helps to be evaluated even if the pain seemed minor at first.

Does PIP cover shoulder treatment after a crash?

Florida PIP may cover medically necessary shoulder care if your initial care started within 14 days of the crash. PIP pays 80% of reasonable charges. Medical benefits can go up to the $10,000 PIP limit, once a medical doctor, osteopathic physician, PA or APRN makes an Emergency Medical Condition determination. Massage therapy is not covered.

Is shockwave therapy good for rotator cuff problems?

Research support is strongest for calcific rotator cuff tendinopathy, where calcium builds up in the tendon. Evidence for other shoulder problems is more limited. At our clinic, shockwave is cash-pay and not billed to insurance, and it isn’t appropriate for everyone.

Do I need an MRI for shoulder pain?

Not always. Many shoulder problems can be diagnosed from a careful exam. We refer for X-ray, MRI or ultrasound when a tear, fracture or dislocation is suspected, when surgery may be considered, or when you are not improving as expected.

When should I see an orthopedic surgeon for my shoulder?

A surgical opinion may make sense for a suspected full-thickness tear, especially after a sudden injury, a shoulder that keeps dislocating, a fracture, or pain and weakness that don’t improve with a fair trial of rehab. We refer patients when the exam points that way.

Can shoulder pain come from my neck?

Yes. An irritated nerve in the neck can cause pain in the shoulder blade, the top of the shoulder or down the arm, sometimes with numbness or tingling. That is why our shoulder exam includes a neck and nerve screen.

How is my care paid for at East Coast Injury Clinic?

Most injury care at East Coast Injury Clinic is covered through one of four paths: auto insurance PIP after a car accident, a personal injury attorney’s Letter of Protection, state workers’ compensation for a work injury, or federal workers’ compensation (OWCP or Longshore) if you are a federal or maritime employee. We also see patients under Medicare, Tricare, VA Community Care, and a limited number of private plans. Our front desk verifies coverage before your first visit and explains exactly what is and is not covered for your specific case, so there are no surprises. Call 904-513-3954 or visit eastcoastinjury.com to start.

Schedule a shoulder evaluation

Call (904) 513-3954, Monday through Friday, 9 AM to 6 PM, or contact us online. Tell us how the injury happened, and our front desk will check your coverage and book you with the right provider.

Shoulder evaluations are available at both Jacksonville clinics: Southside / Deerwood, 10550 Deerwood Park Blvd, Suite 609, Jacksonville, FL 32256, near JTB and I-295, and North Jacksonville, 13453 N Main St, Suite 302, Jacksonville, FL 32218, north of I-295. We see patients from across Duval County.

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The information provided on this page is for general educational purposes only and is not intended as medical advice. It does not constitute a diagnosis, treatment recommendation, or substitute for consultation with a qualified healthcare provider. Individual results vary. East Coast Injury Clinic’s services may not be appropriate for every condition or patient. Please consult a licensed healthcare professional to determine whether these services are right for your specific situation. Information provided about insurance, PIP, workers’ compensation, OWCP, or Longshore coverage is general and is not legal advice. For legal questions related to a claim, consult a licensed attorney.

East Coast Injury Clinic | 10550 Deerwood Park Blvd, Suite 609, Jacksonville, FL 32256 | 13453 N Main St, Suite 302, Jacksonville, FL 32218 | 904-513-3954 | eastcoastinjury.com

East Coast Injury Clinic: Serving Jacksonville and Duval County

Two Jacksonville clinics, one injury team: Southside at 10550 Deerwood Park Blvd, Suite 609, and North Jacksonville at 13453 N Main St, Suite 302.