Book an Appointment

Workers' Comp Doctor and Chiropractor in Jacksonville, FL

A Jacksonville Injury Clinic for Florida Workers’ Comp

If you were hurt on the job in Jacksonville, you may need a doctor, therapy, testing and paperwork that your employer’s carrier will accept. East Coast Injury Clinic brings those pieces together. Our occupational and sports medicine physicians evaluate work injuries, and our chiropractors (including chiropractic neurologists), physical therapists and in-house EMG/NCV testing treat them under one plan and one record.

This page covers Florida state workers’ compensation under Chapter 440 of the Florida Statutes. If you are a federal employee (for example with the Postal Service, the VA or a Navy command), your claim runs through the U.S. Department of Labor instead. See our OWCP doctors page.

Jacksonville’s workforce includes port and logistics jobs, warehouses and distribution centers, construction sites, hospitals and offices, and work injuries happen in all of them. Some port and dock workers are covered by the federal Longshore Act rather than state workers’ comp, so tell us who your employer is when you call (904) 513-3954.

Key Florida workers’ comp facts

  • In Florida workers’ compensation, the employer’s insurance carrier authorizes the treating provider.
  • Florida law requires an injured worker to report a work injury to the employer within 30 days (F.S. 440.185).
  • Florida’s workers’ compensation system is administered by the Division of Workers’ Compensation within the Florida Department of Financial Services.
  • Under F.S. 440.13(2)(a), chiropractic care is limited to 24 treatments or 12 weeks from the first chiropractic treatment, whichever comes first, unless the carrier authorizes more or the employee is catastrophically injured.
  • An injured worker may ask the carrier in writing for one change of physician during a claim (F.S. 440.13(2)(f)).

Chiropractic and Physical Therapy in Jacksonville, FL

East Coast Injury Clinic is a chiropractic and injury clinic in Jacksonville, FL, providing chiropractic care and injury treatment. From auto accident injuries and spinal misalignments to chronic pain and neurological rehabilitation, our team delivers compassionate, personalized care. Our Jacksonville team is here to guide you every step of the way as you work toward relief and better mobility.

Clinician using a handheld therapy device on a patient's shoulder

How Florida Workers’ Comp Works, Step by Step

  • Report the injury to your employer. Florida requires you to report a work injury to your employer within 30 days (F.S. 440.185). Reporting promptly and in writing is the safest course.
  • The carrier authorizes your provider. In Florida, the carrier selects and authorizes your treating providers (F.S. 440.13(3)). If you want to be treated at East Coast Injury Clinic, call us with your claim information and we will request authorization from your adjuster.
  • You can ask for one change of physician. On written request, the carrier must allow one change of physician during the claim (F.S. 440.13(2)(f)).

Our step-by-step guide to how Florida workers’ comp works covers emergency care, claim numbers, approvals and disputes in more detail. Florida workers’ comp is administered by the Florida Division of Workers’ Compensation. We are a medical clinic and do not give legal advice. If your claim is denied, delayed or disputed, talk to a workers’ compensation attorney.

What We Provide for Injured Workers

Your care is built around the authorization your carrier gives. Depending on your injury and what is authorized, your plan may include:

1. Medical Evaluation by Occupational Medicine Physicians

Our occupational and sports medicine physicians take your work history, examine you, screen for red flags and order imaging or testing when your exam calls for it. They set your diagnosis and treatment plan and communicate with the carrier.

2. Physical Therapy

Our physical therapy team uses therapeutic exercise, manual therapy and functional training aimed at the physical demands of your job, such as lifting, reaching, climbing or long periods of standing.

3. Chiropractic Care Within Florida’s Limits

Our chiropractors provide chiropractic adjustments and soft-tissue care when authorized. Florida limits workers’ comp chiropractic care to 24 treatments or 12 weeks, whichever comes first, unless the carrier authorizes more (details below).

4. EMG and Nerve Conduction Testing

If you have numbness, tingling or weakness, EMG and nerve conduction testing may help show whether a nerve is irritated or injured. Testing needs carrier authorization like any other service.

5. Work Status, Light Duty and Return to Work

After each visit, your physician documents your work status: full duty, light duty with specific restrictions, or no work for a period. Your employer decides whether light-duty work is available. When the claim calls for it, a functional capacity evaluation (FCE) may be used to measure what you can safely lift, carry and do.

6. MMI and Impairment Ratings

Maximum Medical Improvement (MMI) is the point at which further recovery is not expected with more treatment. When you reach MMI, our physicians can document it and, where indicated, provide a permanent impairment rating under Florida’s rating schedule.

7. Records for Your Adjuster

We keep dated records of your symptoms, exam findings, diagnosis, treatment and progress, and we send them to the carrier as the claim requires.

Common Work Injuries We Treat

What we don’t do: we do not perform surgery or MRI scans in-house. If your exam points to a fracture, a surgical problem or a condition outside our scope, we refer you and tell the carrier. Recovery from work injuries often takes weeks to months, and individual results vary.

Chiropractic Care Under Florida Workers’ Comp: The 24-Treatment, 12-Week Limit

Florida counts a chiropractic physician as a physician for workers’ compensation. The law also sets a limit. Under F.S. 440.13(2)(a), medically necessary treatment “does not include chiropractic services in excess of 24 treatments or rendered 12 weeks beyond the date of the initial chiropractic treatment, whichever comes first, unless the carrier authorizes additional treatment or the employee is catastrophically injured.”

  • Whichever comes first: the limit is reached at the 24th chiropractic treatment or 12 weeks after the first chiropractic treatment, even if fewer than 24 visits have been used.
  • More care needs carrier approval: the carrier can authorize additional chiropractic treatment. Catastrophic injuries are an exception to the limit.
  • Other care continues separately: the limit applies to chiropractic services. Our physicians and physical therapists can continue your care within what the carrier authorizes.

Because of the limit, we plan chiropractic visits with your physician and physical therapist from the start, so the visits you have are used where they may help most.

Florida Workers’ Comp, Federal OWCP or Longshore: Which Applies?

The right program depends on who employs you. The rules differ, so it helps to know which one you are under.

Question

Florida workers’ comp

Federal OWCP (FECA)

Longshore (LHWCA)

Who it covers

Most employees of private businesses and of state and local governments in Florida

Federal civilian employees

Many maritime, port and dock workers

Who runs it

Florida Division of Workers’ Compensation (F.S. Chapter 440)

U.S. Department of Labor

U.S. Department of Labor

Who picks the doctor

The carrier authorizes; one change on written request

The employee chooses

The employee chooses among authorized providers

Reporting

Report to the employer within 30 days

CA-1 within 30 days for continuation of pay

Give the employer written notice promptly; federal deadlines apply

Chiropractic

24 treatments or 12 weeks unless the carrier authorizes more or the injury is catastrophic

Manual manipulation for a subluxation shown on X-ray

Manual manipulation for a subluxation shown by X-ray or clinical findings

Federal employees can read our federal OWCP page. If you are not sure which program applies, call (904) 513-3954 and we will help you sort it out before your first visit.

East Coast Injury Clinic building and entrance

Your First Visit and Our Two Jacksonville Locations

Call (904) 513-3954. Our front desk will ask for your employer, the date of injury, your claim number and your adjuster’s name and phone number, then request authorization from the carrier. Once we have authorization, we schedule you with the right provider.

What to bring:

  • A photo ID and your claim number
  • Your adjuster’s or nurse case manager’s contact information
  • Any ER, urgent care or prior work-comp paperwork
  • A list of your medications
  • Your job title and a short description of your job duties

Our locations: Both clinics are in Duval County and are open Monday through Friday, 9 AM to 6 PM.

  • Southside (Deerwood): 10550 Deerwood Park Blvd, Suite 609, Jacksonville, FL 32256. In the Deerwood Park office area near J. Turner Butler Blvd (JTB), I-295 and Southside Blvd, a short drive from the St. Johns Town Center area.
  • North Jacksonville: 13453 N Main St, Suite 302, Jacksonville, FL 32218. On N Main St north of I-295, convenient for the Northside and the JAX airport area.

Our bilingual Spanish-speaking care team can help Spanish-speaking patients with scheduling and visits.

5/5

Our Satisfied Customers

Roke S.
Roke S.★★★★★
Heather and Ariyana are always welcoming! The staff is unbelievable sweet and thoughtful. Very considerate of everyone and their time. Never ever feels like a gimmick. I truly wish this company could be my family doctor as well! Nothing like healing in the right place, the right time with the right people.
Preeti S.
Preeti S.★★★★★
The sessions are excellent, with a highly skilled and friendly staff. The physical exercise staff, massage, and chiropractic sessions are all great. When I first arrived, I had limited mobility, but thanks to their effective treatments, I already feel a significant improvement in my healing process. I am extremely grateful to each and every one of you.
Elsa L.
Elsa L.★★★★★
This place is amazing! The staff is super friendly. The physical therapists are kind and understanding and helped me heal. The doctors listened to all my concerns! I would highly recommend to anyone who wants to feel better! Bianca is hands down the BEST manual therapist and Bradley was often my PT and is very knowledgeable.
Levi V.
Levi V.★★★★★
The whole staff is AWESOME. Every visit is a 1:1 physical therapy session. The whole staff is professional, knowledgeable and pleasant. They truly listen and care for their patients. I feel like my treatment is in great hands. The organizational culture in this office is superb. Everyone is always happy and get along with each other. Most importantly, they show sincere appreciation and care for every single patient. The office manager is the BEST as well.
Jared G.
Jared G.★★★★★
Absolutely love love love this place. I’ve done treatment here twice now after two car accidents within a year. Dr.V and her team are so sweet, super caring and will absolutely help you with whatever. Bianca is the most sweetest person I’ve ever met in my life, I enjoy all the conversations I get to have with her doing our Manual sessions.
Medical E.
Medical E.★★★★★
I cannot express how helpful this amazing business is! Tried out their Shockwave therapy and I will forever sing its praises. It was immediate relief! The staff is so very kind and knowledgeable the second you walk in the door! Ms Connie was the best person with such a gentle touch for the Shockwave. She explains as she goes and continues to ask if it is feeling okay. Cannot recommend enough! Reach out to them, you will not regret it! ~ Linda G.

Florida Workers' Comp Doctor FAQs

Can I choose my own doctor for workers' comp in Florida?

Not at first. In Florida, your employer’s workers’ compensation carrier selects and authorizes your treating providers. You can ask the carrier in writing for one change of physician during your claim, and the carrier must authorize an alternative within 5 days. If it does not, you may select the physician (F.S. 440.13(2)(f)). To be treated at East Coast Injury Clinic, call us with your claim information and we will request authorization.

What kind of doctor do you see for a work injury in Jacksonville?

You see an authorized treating provider approved by your employer’s carrier. At East Coast Injury Clinic, work injuries are evaluated by our occupational and sports medicine physicians, and treatment may include physical therapy, chiropractic care and EMG testing when the carrier authorizes them.

How long do I have to report a work injury in Florida?

Florida requires you to report a work injury to your employer within 30 days after the injury, or within 30 days after you first notice symptoms of a condition that develops over time (F.S. 440.185). Missing the deadline can bar benefits unless an exception applies. Report as soon as you can, preferably in writing, and talk to an attorney if you have questions about deadlines.

Does workers' comp cover chiropractic care in Florida?

Yes, when the carrier authorizes it. Florida limits workers’ comp chiropractic care to 24 treatments or 12 weeks after the first chiropractic treatment, whichever comes first, unless the carrier authorizes more or the injury is catastrophic (F.S. 440.13(2)(a)).

What happens after 24 chiropractic visits or 12 weeks?

Chiropractic care can continue only if the carrier authorizes more treatment or the injury is catastrophic. Your medical care and physical therapy are authorized separately, so our physicians and physical therapists can continue your care within what the carrier approves.

Does Florida workers' comp cover physical therapy and EMG testing?

It can, when the carrier authorizes them as medically necessary. Consultations, therapy procedures, X-rays or special tests that cost more than $1,000 need express carrier authorization, except in an emergency or if the carrier does not respond within 10 days (F.S. 440.13(3)). We request authorization before these services.

What is MMI and an impairment rating?

Maximum Medical Improvement (MMI) is the point where further recovery is not expected with more treatment. At MMI, a physician may assign a permanent impairment rating under Florida’s rating schedule. Our physicians can document MMI and, where indicated, provide a rating. What that rating means for your benefits is a legal question for your attorney or adjuster.

Can you give me light duty or work restrictions?

Yes. After each visit, your physician documents your work status, such as full duty, light duty with specific restrictions, or no work for a period. Your employer decides whether light-duty work is available. If your restrictions change, we update the carrier.

What should I tell a workers' comp doctor?

Be accurate and complete. Explain exactly how the injury happened, every area that hurts, any prior injuries to the same body part and how your symptoms affect your work. Do not exaggerate or leave things out. Your records are shared with the carrier, and consistent, accurate information helps your care and your claim.

I am a federal employee. Is Florida workers' comp the right program?

No. Federal civilian employees are covered by the Federal Employees’ Compensation Act through the U.S. Department of Labor’s OWCP, not Florida workers’ comp. Many maritime and port workers are covered by the Longshore Act. See our OWCP doctors page at eastcoastinjury.com/federal-owcp/ or call us to confirm which program applies.

How is my care paid for at East Coast Injury Clinic?

Most injury care at East Coast Injury Clinic is covered through one of four paths: auto insurance PIP after a car accident, a personal injury attorney’s Letter of Protection, state workers’ compensation for a work injury, or federal workers’ compensation (OWCP or Longshore) if you are a federal or maritime employee. We also see patients under Medicare, Tricare, VA Community Care, and a limited number of private plans. Our front desk verifies coverage before your first visit and explains exactly what is and is not covered for your specific case, so there are no surprises. Call 904-513-3954 or visit eastcoastinjury.com to start.

What if my workers' comp claim is denied or disputed?

We are a medical clinic and do not give legal advice. Disputes over Florida workers’ comp benefits go to the Office of the Judges of Compensation Claims, and there are time limits for filing a petition. Talk to a workers’ compensation attorney about your options. With your written authorization, we can send your records to your attorney.

The information provided on this page is for general educational purposes only and is not intended as medical advice. It does not constitute a diagnosis, treatment recommendation, or substitute for consultation with a qualified healthcare provider. Individual results vary. East Coast Injury Clinic’s services may not be appropriate for every condition or patient. Please consult a licensed healthcare professional to determine whether these services are right for your specific situation. Information provided about insurance, PIP, workers’ compensation, OWCP, or Longshore coverage is general and is not legal advice. For legal questions related to a claim, consult a licensed attorney.

East Coast Injury Clinic | 10550 Deerwood Park Blvd, Suite 609, Jacksonville, FL 32256 | 13453 N Main St, Suite 302, Jacksonville, FL 32218 | 904-513-3954 | eastcoastinjury.com

Our Recent Posts

Does insurance cover chiropractic adjustments?

What does PIP cover in Florida?

Florida PIP (Personal Injury Protection) pays 80% of reasonable expenses for medically necessary medical, surgical, X-ray, dental and rehabilitative care, and 60%...

East Coast Injury Clinic: Serving Jacksonville and Duval County

Two Jacksonville clinics, one injury team: Southside at 10550 Deerwood Park Blvd, Suite 609, and North Jacksonville at 13453 N Main St, Suite 302.